Database Error Messages

TNS-12688

Login failed: the SecurID server rejected the new pincode

Cause

There are a number of reasons why the SecurID server would refuse a pincode:

  • The user might not have permission to make up his own pincode.
  • The pincode was either too short or too long. Valid pincodes consist of minimal four, but no more than eight characters.
  • The pincode contains any non alphanumeric characters.

Action

Reexecute the operation and make sure to use a pincode that satisfies the above requirements. If the problem persists, turn on tracing at the Oracle Server side of the connection and examine the trace file for the exact error.