5 Maintenance

This chapter explains Acme Packet 1100 hardware maintenance procedures. Some Acme Packet 1100 maintenance procedures require that you shut down the system.

Before you shut down or restart the Acme Packet 1100, ensure that there are no active calls in progress. Procedures to reroute call and network traffic around the Acme Packet 1100 are outside the scope of this guide.

You can set the Acme Packet 1100 to reject all incoming calls from your system with the set-system-state command. When set to offline, this command lets calls in progress continue uninterrupted, but no new calls are admitted.

After all call processing has stopped, you must halt the operating system before you power off your Acme Packet 1100. Shutting down the system is appropriate when you are replacing a physical interface card, storage device, power supply, or are uninstalling the Acme Packet 1100.