3 Installation
This chapter provides information about how to install the Acme Packet 3900 and its associated components.
Shipped Parts
Each Acme Packet 3900 ships in one box. Inside this box is the Acme Packet 3900 chassis and the accessory kit. The ordered modules are already installed in the chassis.
Table 3-1 Shipping Contents
Location | Item |
---|---|
Main Shipping Box | Acme Packet chassis |
Accessory Kit |
|
Installation Tools and Parts
- #2 Phillips-head screwdriver
- Small flat-head screwdriver
- Rack and associated mounting hardware
- Shielded Ethernet CAT5e or CAT6 RJ45 cables
- 11/32” nut driver
- 5/16" nut driver
Pre-Installation Guidelines
The Acme Packet 3900 must have access to reliable power and cooling. When choosing a location for your Acme Packet 3900, follow the guidelines listed in this section.
Environmental Guidelines
- Ensure that the equipment rack location complies with the environmental specifications (e.g., temperature, relative humidity, and maximum altitude) of the Acme Packet 3900 described in the chapter on Specifications.
- Locate the Acme Packet 3900 in a clean and well-ventilated room. This location should also be far from areas where heat, electrical noise, and electromagnetic fields are present.
Power Guidelines
- Ensure that the installation location has access to adequate power and grounding. Separate circuits should be available for each of the Acme Packet 3900 two power supplies.
- The Acme Packet 3900 may only be powered by AC or DC circuits at one time; mixed power configurations are unsupported.
- Never use extension cords when powering a Acme Packet 3900.
- Use grounded, 3-conductor circuits.
- A local earth ground must be available.
Note:
Connect each of the Acme Packet 3900 power supplies to a separate circuit. If both supplies are connected to outlets on the same circuit, the Acme Packet 3900 will lose power to both supplies if that circuit loses power. In that case, the whole Acme Packet 3900 would lose power.Mounting Guidelines
- Leave enough clearance, approximately 8” (20 cm), behind the equipment rack to allow adequate air ventilation, for ease in cabling, and to access the console connector.
- Do not block the air inlets or the fan module, or obstruct airflow to the system in any way.
- Position the equipment to allow for serviceability. This will aid in chassis removal, and prevent the need to remove or loosen other equipment in the rack.
Other Safety Guidelines
- Review all safety precautions with respect to the Acme Packet 3900 before beginning installation.
- Ensure that the equipment rack is securely bolted to the floor and that the equipment rack and components are properly grounded.
- For AC power installations, use a regulating UPS to protect the Acme Packet 3900 from power surges, voltage spikes, and power failures.
- For AC power installations, ensure that your UPS can supply power for enough time to save your system data and shut down the system gracefully.
Mounting Installation
This section explains how to unpack and install your Acme Packet 3900 into a telecommunications or server equipment rack. The Acme Packet 3900 standard mounting hardware is used for installation in a 4-post, 19” cabinet-style equipment rack. Mounting hardware for a 23” equipment rack is available by special order.
Mounting Options
The Acme Packet 3900 ships with hardware for mounting in a 4-post, tapped-hole equipment rack or square-hole equipment rack. The Acme Packet 3900 also ships with hardware for mounting in a 2-post, center-mount equipment rack. This section explains the procedures for each mounting option.
Caution:
Failure to follow the instructions outlined in this section might compromise the proper function of the Acme Packet 3900. To prevent personal injury, Oracle recommends that two people lift and install the chassis into the equipment rack.Unpacking the Acme Packet 3900
To unpack the Acme Packet 3900:- Inspect the external packing materials and note if they are damaged in any way.
- Open the exterior box.
- Unpack the contents of the Acme Packet 3900 shipment.
- Locate the packing list on the outside of the Acme Packet 3900 shipment box.
- Confirm that all of the components listed in the packing list are present and in good condition.
If you discover that any of the parts are missing or were damaged in shipment, contact customer support.
Mounting Hardware
The hardware used for the Acme Packet 3900 mounting procedures include the following:
- Front mounting flanges (2) for use with mounting slide rails, used
to secure the chassis into the rack
- Slide rail assembly (2), as shipped, with the chassis slide rail
inserted into the equipment rack slide rail.
- Equipment rack slide rail (part of the slide rail
assembly).
- Chassis slide rail (part of the slide rail assembly)
- Nut Bar (4)
- Mounting Spacer (2)
- Phillips screws and a flat head screw
- Center mounting flanges (2) for a 2-post rack
Cabinet-style 4-Post Chassis Installation
The following sections explain how to mount the Acme Packet 3900 in a cabinet-style, 4-post equipment rack.
Mounting System
Oracle provides flexible mounting options for your Acme Packet 3900 equipment rack installation.
The mounting system consists of a slide rail mounted on each side of an equipment rack and a chassis slide rail mounted on each side of the Acme Packet 3900 chassis. Once the slide rails are installed on the equipment rack and chassis, the chassis can be slid into place by aligning the installed chassis slide rails along the guides on the equipment rack slide rails. When the Acme Packet 3900 is fully inserted into the equipment rack, it is secured in place with two captive thumbscrews.
Installing the Equipment Rack Slide Rails
In the first stage of system installation, secure the equipment rack slide rail to the equipment rack. The equipment rack slide rail can expand and contract to accommodate equipment racks of various depths up to 32”.
You can mount the equipment rack slide rail to both tapped hole rack and square rack. Follow the appropriate procedure below.
Installing Slide Rails into a Tapped-Hole Rack
This section explains how to mount the Acme Packet 3900 slide rail assembly into a tapped-hole equipment rack.
Note:
The following procedure presumes that the tapped hole size is #10-32. If alternate tapped holes are used, the customer must supply the proper screws.Installing Slide Rails into a Square-Hole Rack
This section explains how to mount the Acme Packet 3900 slide rail assembly into a square-hole equipment rack. The customer can use #10-32, 1/4-20, M5 or M6 cage nuts as an alternative, but the cage nuts will be customer-supplied along with the associated mounting screws for the cage nut selected.
To install the slide rails on the front of a square-hole equipment rack:Installing the Chassis Flanges and Slide Rails
In this second portion of system installation, two chassis flanges and two chassis slide rails are secured to the Acme Packet 3900 chassis.
To install the chassis rail slides on the Acme Packet 3900 chassis:Installing the Chassis in the Rack
- This installation requires two people and should not be attempted otherwise.
- Follow your organization’s best practices for lifting and installing heavy components into an equipment rack.
-
Ensure that the Acme Packet 3900 chassis remains supported until you have completely installed it into the equipment rack.
Center-Mount 2-Post Chassis Installation
The following sections explain how to center mount your Acme Packet 3900 into a 2-post equipment rack.
Installing the Center-Mount Hardware
Center-mounting flanges are attached to each side of the Acme Packet 3900. These mounting flanges are reversible, and are not mated to a specific side of the chassis. While the Acme Packet 3900 is shipped with all mounting hardware for attaching the rack flanges to the chassis, you must obtain and use the appropriate hardware recommended by the equipment rack manufacturer for mounting the system in the rack.
To install your Acme Packet 3900 in a center-mount configuration:Installing the Chassis in the Rack
- This installation requires two people and should not be attempted otherwise.
- Follow your organization’s best practices for lifting and installing heavy components into an equipment rack.
- Ensure that the Acme Packet 3900 chassis remains supported until you have completely installed it into the equipment rack.
- Locate the following components: Equipment rack screws (4)
- Lift the Acme Packet 3900 into the correct position in the equipment rack.
- Use a #2 Phillips screwdriver to secure two screws through the mounting flanges on the Acme Packet 3900 and into the equipment rack. One person should hold the Acme Packet 3900 in the correct position while the other person screws the Acme Packet 3900 in place.
- Ensure that the Acme Packet 3900 chassis remains supported until you have completely installed it into the equipment rack.
Fan Module Installation
The fan module is pre-installed in the Acme Packet 3900 chassis when it ships. There is no need to remove the fan module prior to installation. In the event that this part needs service or replacement, you can remove and replace it with a functioning one.
Ground and Power Cable Installation
- Garbled output
- Sudden crashes
- Physical damage to the Acme Packet chassis and its hardware components
Caution:
Failure to ground the chassis properly can result in permanent damage to the Acme Packet 3900 and its components. Bodily harm may also result under some circumstances.Caution:
The Acme Packet 3900 does not support mixing AC and DC power supplies in the same chassis. A mixed power configuration is prohibited.Your equipment rack location must have a local earth ground. This ground can be either an unpainted spot on the grounded equipment rack frame, or a grounded bus bar in the equipment room.
Grounding Cable Installation
The chassis grounding terminals are located on the rear of the Acme Packet 3900 chassis, to the left of the USB ports. The Acme Packet 3900 ships with 2 kep nuts screwed onto the ground terminals. Use an 11/32” nut driver to remove and install these kep nuts.
This section shows you how to install the grounding cable on your Acme Packet 3900.
Important:
Acme Packet 3900 equipment is suitable for installation as part of a Common Bonding Network (CBN).Note:
The Common Bonding Network (CBN) is a term used for the connection of building steel, water pipes, cable racks, vertical and horizontal equalizer conductors, bonding conductors and electrical metallic raceways within a building, when they are bonded together by either deliberate or incidental connections. The CBN is also connected to the building’s grounding electrode system. Connections to the CBN are usually made from equipment frames to reduce voltage differences to acceptable levels when current flows through these frames, either during fault occurrences in the AC or DC power systems, or when lightning strikes.AC Power Cord Installation
Note:
Use a 10 Amp fused circuit for each AC power supply.Note:
This equipment is intended for installation in locations where National Electrical Code (NEC) applies.DC Power Cord Installation
Important:
This equipment is intended for installation in Network Telecommunication Facilities.Caution:
Use a 30 Amp fused circuit for each DC power supply.Caution:
Refer to the power supply’s polarity label when connecting it to a power source. Failure to do so can result in equipment damage or serious injury.Cabling the Acme Packet System
After mounting the Acme Packet 3900 in an equipment rack and installing all components into the chassis, connect all appropriate data cables to the ports before powering the system up and configuring it.
Oracle recommends using fully shielded CAT5e or CAT6 Ethernet cables for media and management Ethernet connections to protect the Acme Packet 3900 from potential damage.
Note:
The intra-building ports of the equipment are suitable for connection to intra-building or unexposed wiring or cabling only. The intra-building ports of the equipment must not be metallically connected to interfaces that connect to the Outside Plant (OSP) or its wiring. These interfaces are designed for use as intra-building interfaces only (Type 2 or Type 4 ports, as described in GR-1089–CORE, Issue 6) and requires isolation from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect these interfaces metallically to OSP wiring.Note:
Intra-building ports include Media and Signaling Network Interfaces, Network Management Ports, Alarm Ports, and Console Port.Console Port
The Acme Packet 3900 has one console port located on the rear panel. The Acme Packet 3900 ships with a console adapter that allows you to connect a standard DB-9 serial port to the Acme Packet 3900’s RJ45 console port.
Chassis Console Cabling Procedure
- Locate a twisted pair console cable to connect to the Acme Packet 3900.
- Remove the rubber dust cap from the Chassis console port if present.
- Insert the RJ45 connector on the end of the console cable into the serial management port. The release tab on the RJ45 jack clicks into place when you insert it properly.
- Lead the cable neatly away from the rear panel toward a terminal server or other component where this serial connection terminates.
Cabling the T1/E1 Port
If you purchased the optional four-port T1/E1 interface module for TDM, you must cable the T1/E1 port. In centralized SIP trunking topologies this module preserves voice services in the event of a corporate WAN connectivity disruption. In distributed SIP trunking topologies the module preserves voice services in the event of a local SIP trunk interface disruption.
Note:
The RJ48C connector looks very similar to an RJ45 connector found on a typical CAT5 cable, but they are very different. A RJ48C connecter is fastened on to an Shielded Twisted Pair (STP) cable, not the standard Unshielded Twisted Pair (UTP) CAT-(1-5) cable. An RJ48C also uses a different pin out arrangement, voltage level, and line capacitance than an RJ45.To create a physical T1 or E1 connection to the Acme Packet 3900 T1/E1 port, use the rear ports marked T1/E1 for a permanent connection to Wide Area Network (WAN).

- Insert the RJ48C connector on the end of the T1/E1 cable into the port labeled T1/E1.
- Lead the cable neatly away from the rear panel toward the component where this connection terminates.
Management Network Ports
Standard shielded CAT5e or CAT6 (or higher) Ethernet cables with RJ45 jacks are used for connecting the Acme Packet 3900 management Ethernet ports to your network. These ports support 10/100/1000 Mbps speeds.
All management ports can be used to connect the Acme Packet to your LAN. If you are going to use High Availability (HA), use ports 1 and 2.
Note:
Keep Ethernet cables separated from power cables by at least 60mm where possible and never run them in the same channel of a trunking system without segregation.Note:
As a rule, Mgmt0 should be reserved as the boot/maintenance interface. Mgmt1 and Mgmt2 are available for high availability.To connect Ethernet cables to the rear panel Ethernet ports:
Media and Signaling Network Interfaces
This section explains how to cable for media and signaling. The rear panel is available with either copper or optical SFP Ethernet connectors. The media and signaling ports that can be configured are either any combination of P0, P1, P2, and P3; all of the ports are 10/100/1000 Ethernet ports.
Note:
Perform all cabling procedures according to the established standards for your organization.1GbE Copper Cabling Procedure
Shielded CAT 5e or CAT 6 (or higher) Ethernet cables with RJ45 jacks are used for connecting the Acme Packet 3900 to your network over the signaling and media network ports.
To connect 1GbE Copper cables to the signaling and media ports:- Locate the Ethernet cables you plan to connect to the Acme Packet 3900.
- Insert the RJ45 connector on the end of the Ethernet cable into one of the 1GbE copper NIU media and signaling ports. The release tab on the RJ45 jack will click into place when you insert it properly.
- Route the cable away from the Acme Packet 3900. Make sure that the Ethernet cables are not stretched tightly or subjected to extreme stress.
- Repeat Steps 1 through 3 for each additional Ethernet cable you connect to your Acme Packet 3900.
SFP Optical Cabling Procedure
This section explains how to cable an Acme Packet 3900 configured with optical interfaces. Standard single mode or multimode fiber optic cabling with duplex LC connectors are used to connect the Acme Packet 3900 to your network.
Fiber Optic Cable Handling
- Never touch the polished end of fiber cable.
- To prevent serious eye damage, never look directly into a fiber optic cable connector or mating adapter.
- Clean all fiber optics before installing them into your network according to prescribed procedures.
- Ensure that the bend radius of your fiber cables is kept to a minimum of 3” or that specified by the fiber cable manufacturer.
- Perform all cabling procedures according to the established standards for your organization.
- Locate the fiber optic cables you plan to connect to the Acme Packet 3900.
- Connect the optical cables to their corresponding ports.
- Route the cable away from the Acme Packet 3900. Make sure that the fiber optic cables are not stretched tightly or subjected to extreme stress.
- Repeat Steps 1 through 3 for each additional fiber optic cable you connect to your Acme Packet 3900.
Cabling for HA Deployments
The information and instructions in this section explain how to cable an HA node.
HA Cabling
Category 5 (or higher) shielded Ethernet cables are required for cabling two HA nodes together.
Rear Panel Cabling
- Mgmt0 should be reserved as the boot/maintenance interface.
- Mgmt1 and Mgmt2 are available for sharing HA information.
Management network ports feature automatic crossover negotiation so that a crossover cable is not necessary for HA cabling.
- Insert one end of an Ethernet cable into either Mgmt1 or Mgmt2 on the rear panel of the Acme Packet 3900 A. The release tab on the RJ45 jack clicks into place when you insert it properly.
- Insert the other end of the Ethernet cable into the corresponding management interface on the rear panel of the Acme Packet 3900 B. The release tab on the RJ45 jack clicks into place when you insert it properly. If you use Mgmt1 on Acme Packet 3900 A, then you will connect it to Mgmt1 on Acme Packet 3900 B.
- Refer to the configuration procedures located in the High Availability chapter of the Configuration Guide.
Dual Rear Interface Support
- Insert one end of an Ethernet cable into Mgmt1 on the rear panel of Acme Packet 3900 A. The release tab on the RJ45 jack clicks into place when you insert it properly.
- Insert the other end of the cable into the Mgmt1 port on the rear panel of Acme Packet 3900 B.
- Insert one end of a second Ethernet cable into Mgmt2 on the rear panel of Acme Packet 3900 A.
- Insert the other end of the cable into Mgmt2 on the rear panel of Acme Packet 3900 B.
- Refer to the configuration procedures located in the HA Nodes chapter of the Configuration Guide.
Media Cabling for HA Nodes
Media cabling in an HA node depends on network topology. After a switchover between the two Acme Packet 3900s in an HA node, the standby system sends out an ARP message using a configured virtual MAC address, establishing that MAC on another physical port on the same Ethernet switch.