Part VI Customizing Customer Center and Self-Care Manager

This part describes how to customize Oracle Communications Billing and Revenue Management Customer Center and Self-Care Manager. It contains the following chapters:

• Using Customer Center SDK

• Customizing the Self-Care Manager Interface

• Customizing the Customer Center Interface

• Using Configurator to Configure Customer Center

• Adding Custom Fields to Customer Center

• Setting Up JBuilder to Customize the Customer Center Interface

• Creating a New Customer Center Service Panel

• Creating a New Customer Center Profile Panel

• Sample Customer Center Customizations