Preface

This document describes how to use Oracle Communications Billing and Revenue Management (BRM) Revenue Assurance Manager and Revenue Assurance Center to prevent revenue leakage in BRM billing and write-off processes.

Audience

This guide is intended for operations personnel and system administrators.

Downloading Oracle Communications Documentation

Product documentation is located on Oracle Technology Network:

http://docs.oracle.com

Additional Oracle Communications documentation is available from the Oracle software delivery Web site:

https://edelivery.oracle.com

Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.