Error Messages

Here are some common types of errors and possible workarounds:

Type of Error	Description	Resolution
Validation errors	A required parameter is missing, a value isn't supported, a value is in an invalid format, or an unexpected parameter was provided.	Fix the invalid data and resubmit the request. The method descriptions in this document or the Swagger indicate which parameters are required for each method, and the error message guides you to the parameter where the error occurred.
Resource not found errors	A resource ID you provided, such as an account ID, doesn't match anything in the database.	Confirm your resource IDs and resubmit the request. For example, if you try to update account 1234, but accidentally enter 1235 (and no account with number 1235 exists), you get a 404 error in the response stating that the account wasn't found. Before resubmitting the request, you can use a GET request to check that 1234 was the one you intended to use instead.
Authentication errors	Your OAuth access token isn't correct.	Confirm your authentication details and resubmit the request.
Authorization errors	You aren't authorized to make a request.	Ask your user administrator to grant your client the missing permissions. Access to different methods on different endpoints is controlled by the scope assigned to your REST client.
Connection errors	A generic system or connection error occurred. Common system errors include: 10004: Can't connect to BRM. 10016: Can't connect to the BI Publisher URL for the invoice.	Check the BRM or BI Publisher server connection and then resubmit the request.