Table of Contents
- Title and Copyright Information
- Preface
- 1 Understanding Collections Manager
- 2 Installing and Configuring Collections Manager
- 3 Assigning Collections Personnel Roles
- 4 Setting Up Collections Manager
- 5 Setting Up Dunning Letters
- 6 Defining Collections Actions
- 7 Defining Collections Scenarios
- 8 Setting Up Collections Profiles
- 9 Managing Promise-to-Pay Agreements
- 10 Configuring How Collections Manager Determines Dates
- 11 Integrating Collections Manager with Custom Client Applications
- 12 Collections Manager Utilities