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Field Index SQL Mapping

Class /note

A note defines a message attached to an existing account.

Notes

  • This object can be read by the owner or any billing group leader within the brand who is an ancestor of the owner.
  • This object can be modified by the owner or any billing group leader within the brand who is an ancestor of the owner.
  • This object can be created by anyone.

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Field Index

Type Field Name
poid PIN_FLD_POID
timestamp PIN_FLD_CREATED_T
timestamp PIN_FLD_MOD_T
string PIN_FLD_READ_ACCESS
string PIN_FLD_WRITE_ACCESS
string PIN_FLD_CREATE_ACCESS
timestamp PIN_FLD_EFFECTIVE_T
string PIN_FLD_HEADER_STR
timestamp PIN_FLD_CLOSED_T
int PIN_FLD_REASON_DOMAIN_ID
int PIN_FLD_REASON_ID
decimal PIN_FLD_AMOUNT
poid PIN_FLD_ITEM_OBJ
poid PIN_FLD_EVENT_OBJ
poid PIN_FLD_SERVICE_OBJ
poid PIN_FLD_BILL_OBJ
poid PIN_FLD_BILLINFO_OBJ
poid PIN_FLD_ACCOUNT_OBJ
enum PIN_FLD_NOTE_TYPE
enum PIN_FLD_NOTE_SUB_TYPE
enum PIN_FLD_STATUS
int PIN_FLD_COUNT
array PIN_FLD_DATA_ARRAY
poid
string
timestamp
string
string


Field Details

poid PIN_FLD_POID

Object Identifier for an instance of this class. Portal object ids have four pieces of information: database number, class type, sequence id, revision.

Notes

  • System defined on object creation
  • Can be modified only by System

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timestamp PIN_FLD_CREATED_T

Time the object was created.

Notes

  • System defined on object creation
  • Can be modified only by System

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timestamp PIN_FLD_MOD_T

Time the object was last modified.

Notes

  • System defined on object creation
  • Can be modified only by System

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string PIN_FLD_READ_ACCESS

Read Access level for object. Valid values are S(Self), G(Global), L(BrandLineage), B(BrandGroup), A(Ancestral).

Notes

  • System defined on object creation
  • Can be modified only by System
  • Maximum length is 255 bytes

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string PIN_FLD_WRITE_ACCESS

Write Access level for object. Valid values are S(Self), G(Global), L(BrandLineage), B(BrandGroup), A(Ancestral).

Notes

  • System defined on object creation
  • Can be modified only by System
  • Maximum length is 255 bytes

Links


string PIN_FLD_CREATE_ACCESS

Create Access level for object. Valid values are O(BrandOwner), R(Root), N(Any).

Notes

  • System defined on object creation
  • Can be modified only by System
  • Maximum length is 255 bytes

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timestamp PIN_FLD_EFFECTIVE_T

Effective time of modification of this service on an external system.

Notes

  • Can be specified on object creation
  • Can be modified

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string PIN_FLD_HEADER_STR

Header information for the object.

Notes

  • Can be specified on object creation
  • Can be modified
  • Maximum length is 2000 bytes

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timestamp PIN_FLD_CLOSED_T

Date of conversation resolution or closure.

Notes

  • Can be specified on object creation
  • Can be modified

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int PIN_FLD_REASON_DOMAIN_ID

The reason code domain id.

Notes

  • Can be specified on object creation
  • Can be modified

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int PIN_FLD_REASON_ID

The reason code id. It identifies the reason code to which this G/L ID has been assigned.

Notes

  • Can be specified on object creation
  • Can be modified

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decimal PIN_FLD_AMOUNT

Amount associated with the note.

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_ITEM_OBJ

Link to the /item object

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_EVENT_OBJ

Pointer to event object with description of note.

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_SERVICE_OBJ

Service associated with the note.

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_BILL_OBJ

Bill associated with the note.

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_BILLINFO_OBJ

Billinfo associated with the note.

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_ACCOUNT_OBJ

Link to account for which this object was created.

Notes

  • Required on object creation
  • Can be modified

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enum PIN_FLD_NOTE_TYPE

Conversation type.

Notes

  • Required on object creation
  • Can be modified

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enum PIN_FLD_NOTE_SUB_TYPE

Conversation subtype.

Notes

  • Required on object creation
  • Can be modified

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enum PIN_FLD_STATUS

Status of the conversation.

Notes

  • Required on object creation
  • Can be modified

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int PIN_FLD_COUNT

Number of data array in the note object.

Notes

  • Can be specified on object creation
  • Can be modified

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array PIN_FLD_DATA_ARRAY

Notes array for the conversation.

Notes

  • Can be specified on object creation
  • Can be modified

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poid PIN_FLD_CSR_ACCOUNT_OBJ

CSR account which created this note.

Notes

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string PIN_FLD_TRACKING_ID

Note number.

Notes

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timestamp PIN_FLD_ENTRY_T

Time of note creation.

Notes

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string PIN_FLD_NOTE_STR

The actual text of the note.

Notes

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string PIN_FLD_EXTERNAL_USER

External CSR User who created this note.

Notes

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SQL Mapping


Type Field Name Table Column Name
base-class /note note_t
poid PIN_FLD_POID poid*
timestamp PIN_FLD_CREATED_T created_t
timestamp PIN_FLD_MOD_T mod_t
string PIN_FLD_READ_ACCESS read_access
string PIN_FLD_WRITE_ACCESS wrtie_access
string PIN_FLD_CREATE_ACCESS create_access
timestamp PIN_FLD_EFFECTIVE_T effective_t
string PIN_FLD_HEADER_STR header_str
timestamp PIN_FLD_CLOSED_T closed_t
int PIN_FLD_REASON_DOMAIN_ID reason_domain_id
int PIN_FLD_REASON_ID reason_id
decimal PIN_FLD_AMOUNT amount
poid PIN_FLD_ITEM_OBJ item_obj*
poid PIN_FLD_EVENT_OBJ event_obj*
poid PIN_FLD_SERVICE_OBJ service_obj*
poid PIN_FLD_BILL_OBJ bill_obj*
poid PIN_FLD_BILLINFO_OBJ billinfo_obj*
poid PIN_FLD_ACCOUNT_OBJ account_obj*
enum PIN_FLD_NOTE_TYPE note_type
enum PIN_FLD_NOTE_SUB_TYPE note_sub_type
enum PIN_FLD_STATUS status
int PIN_FLD_COUNT count
array PIN_FLD_DATA_ARRAY note_data_t
poid
PIN_FLD_CSR_ACCOUNT_OBJ
csr_account_obj*
string
PIN_FLD_TRACKING_ID
tracking_id
timestamp
PIN_FLD_ENTRY_T
entry_t
string
PIN_FLD_NOTE_STR
note_str
string
PIN_FLD_EXTERNAL_USER
external_user_name
Column names marked with * are actually column prefixes. For poid type fields, the column prefix is used to create the columns poid_id0, poid_db and poid_type if the prefix is "poid". For PIN_FLD_POID in the base table, an additional column named poid_rev is created to hold the poid revision. For buffer fields, two columns are created - one in the containing table and one in the buffer table. For example if the prefix is "buf", then the column name in the buffer table is buffer_buf and the column name in the containing table is buffer_size.


Field Index This Class