5.2.2.2 SEPPPn32cHandshakeFailureAlert

Table 5-7 SEPPPn32cHandshakeFailureAlert

Trigger Condition Handshake procedure has failed on Producer sepp
Severity Major
Alert details provided Summary
 'namespace: {{$labels.namespace}}, podname: {{$labels.pod}},
 timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }}:
 Handshake procedure has failed on Producer side because {{ $labels.error_msg }}'
Expression:
sum(increase(ocsepp_n32c_handshake_failure_attempts_total{app="pn32c-svc"}[5m])
    >0 or (ocsepp_n32c_handshake_failure_attempts_total{app="pn32c-svc"}  unless
    ocsepp_n32c_handshake_failure_attempts_total{app="pn32c-svc"}  offset 5m )) by
    (namespace,remote_sepp_name,nfinstanceid,peer_fqdn,app)  > 0
OID 1.3.6.1.4.1.323.5.3.46.1.2.3001
Metric Used ocsepp_n32c_handshake_failure_attempts_total filtered by app=pn32-svc
Resolution

The alert gets cleared when the N32C Handshake is successful due to TCP connection success of Producer to consumer SEPP.

Steps:

The failure reason is present in the alert.

Possible Resolution:

Update and reinitiate the Handshake.