7.1.2.1.17 OccapifExternalIngressTransactionErrorRateAbove50Percent

Table 7-78 OccapifExternalIngressTransactionErrorRateAbove50Percent

Field Details
Description "OCCAPIF External Ingress transaction error rate detected above 50 percent of total transactions (current value is {{ $value }})"
Summary "timestamp: {{ with query \"time()\" }}{{ . | first | value | humanizeTimestamp }}{{ end }}: Transaction error rate detected above 50 percent of total transactions"
Severity Critical
Condition The number of failed External Ingress transactions is above 50 percent of the total transactions.
OID 1.3.6.1.4.1.323.5.3.39.1.3.5017
Metric Used oc_ingressgateway_http_responses_total
Recommended Actions The alert is cleared when the number of failure External Ingress transactions is below 50 percent of the total transactions.

Steps:

  1. Check the service specific metrics to understand the specific service request errors.
  2. Check metrics per service, per method:
  3. If guidance is required, contact My Oracle Support.