5.4.13.5 OcnrfDatabaseFallbackUsed

Table 5-110 OcnrfDatabaseFallbackUsed

Field	Details
Description	'A service operation is unable to get data from the Cache Data Service, and hence gets the data from the cnDBTier to fulfill the service operation'
Summary	'kubernetes_namespace: {{$labels.kubernetes_namespace}}, timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }} : A service Operation is unable to get data from the Cache Data Service, so falling back to DB'
Severity	Major
Condition	When a service operation is unable to get data from the Cache Data Service, and hence gets the data from the database to fulfill the service operation.
OID	1.3.6.1.4.1.323.5.3.36.1.2.7102
Metric Used	ocnrf_db_fallback_total
Recommended Actions	The alert is cleared automatically. Steps: To check the orchestration logs of the CDS and check for liveness or readiness probe failures, do the following: Run the following command to check the pod status: $ kubectl get po -n <namespace> Run the following command to analyze the error condition of the pod that is not in the running state: $ kubectl describe pod <pod name not in Running state> -n <namespace> Where <pod name not in Running state> indicates the pod that is not in the Running state. Refer to the application logs on Kibana and filter based on service names. Check for ERROR WARNING logs. In case the issue persists, capture all the outputs for the above steps and contact My Oracle Support.
Available in OCI	No