5.1.24 OcnrfTransactionErrorRateAbove25Percent

Table 5-25 OcnrfTransactionErrorRateAbove25Percent

Field Details
Description 'Transaction Error rate is above 25 Percent of Total Transactions (current value is {{ $value }})'
Summary 'timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }}: Transaction Error Rate detected above 25 Percent of Total Transactions'
Severity Major
Condition The number of failed transactions has crossed the minor threshold of 25 percent of the total transactions.
OID 1.3.6.1.4.1.323.5.3.36.1.2.7007
Metric Used 'oc_ingressgateway_http_responses_total'
Recommended Actions

The alert is cleared when the number of failure transactions is below 25 percent of the total transactions or when the number of failed transactions crosses the 50 percent threshold, in which case the OcnrfTransactionErrorRateAbove50Percent is raised.

Steps:

  1. Check the service specific metrics to understand the specific service request errors.

    For example: ocnrf_nfDiscover_tx_responses_total with statusCode ~= 2xx.

  2. Check metrics per service, per method:

    For example, discovery requests can be determined from the following metrics:

    Metrics="oc_ingressgateway_http_responses_total"

    Method="GET"

    NFServiceType="nnrf-disc"

    Route_path="/nnrf-disc/v1/nf-instances/**"

    Status="503 SERVICE_UNAVAILABLE"

  3. If guidance is required, contact My Oracle Support.
Available in OCI No