3.2.45 SCPMediationConnectivityFailure

Table 3-49 SCPMediationConnectivityFailure

Field Details
Description 'SCP Mediation Connectivity Failed, scp_fqdn
Summary 'SCP Mediation Connectivity Failed, scp_fqdn: {{$labels.scp_fqdn}}, namespace: {{$labels.kubernetes_namespace}}, podname: {{$labels.kubernetes_pod_name}}, timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }}'
Severity Major
Condition This alert is raised when Mediation connection is not established or request to Mediation is not successful.

ocscp_mediation_http_not_reachable == 1
OID 1.3.6.1.4.1.323.5.3.35.1.2.9002
Metric Used ocscp_mediation_http_not_reachable
Recommended Action

Cause: The remote Mediation connection is not established or request to Mediation is not successful.

Diagnostic Information:
  1. Check the errors of the ocscp_mediation_http_not_reachable metric on the Grafana dashboard.
  2. Run the following command to check the status of the mediation pod:
    kubectl get pods -n <namespace>
Recovery:
  1. If the mediation pod is not in the ready state, run the following command to check the scp-mediation logs:
    kubectl logs <pod name> -n <namespace>
  2. If the mediation pod is absent, then redeploy or upgrade SCP with mediationService set to true.
This alert clears automatically when the connection is established with Mediation when Mediation is invoked from any of the trigger points.

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