3.2.22 SCPNrfRegistrationFailureForRegionOrSetId

Table 3-26 SCPNrfRegistrationFailureForRegionOrSetId

Field Description
Description 'SCP Registration Failure for Region Or SetId: {{$labels.nrfRegionOrSetId}}'
Summary 'SCP Registration Failure for Region Or SetId: {{$labels.nrfRegionOrSetId}}, namespace: {{$labels.kubernetes_namespace}}, podname: {{$labels.kubernetes_pod_name}},scpFqdn: ' {{$labels.scpFqdn}} ', timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }}'
Severity Major
Conditions This alert is raised when SCP registration fails. This alert is labeled with specific nftype, nrfRegionOrSetId, and auditmethod.

increase(ocscp_subscription_nrf_registration_failure_total[2m]) > 0
OID used for SNMP Traps 1.3.6.1.4.1.323.5.3.35.1.2.2003
Metric Used ocscp_subscription_nrf_registration_failure_total
Recommended Actions

Cause: When the registration fails for an NF Type with NRF.

Diagnostic Information:

Check whether NRF is up. To check the NRF status, see the Oracle Communications Cloud Native Core, Network Repository Function User Guide.

Check whether the NRF is reachable or not by using one of the following steps:
  • Run the ping command from primary or secondary nodes by using IP of NRF. Example of a ping command: ping <IPAddress>.
  • Run the ping command from inside the pod if FQDN of NRF is used.
  • Instead of using ping, you can collect tcpdump for ensuring the connectivity. Example of a tcpdump: tcpdump -w capture.pcap -i <pod interface>.

Check scp-worker logs to find any error response from NRF. If there are error responses, monitor NRF logs: kubectl logs <pod name> -n <namespace>.

Sample logs:

{"instant":{"epochSecond":1620638888,"nanoOfSecond":78728229},"thread":"registration-0","level":"ERROR","loggerName":"com.oracle.cgbu.cne.scp.soothsayer.subscription.processor.NrfRegistrationProcessor","message":"{logMsg=Registration will be retried after configured interval, configuredIntervalInSec=6}","endOfBatch":false,"loggerFqcn":"org.apache.logging.log4j.spi.AbstractLogger","threadId":33,"threadPriority":5,"messageTimestamp":"21-05-10 09:28:08.078+0000","application":"ocscp-soothsayer","microservice":"ocscp-scpc-subscription","engVersion":"25.1.202","mktgVersion":"25.1.202.0.0","vendor":"oracle","namespace":"scpsvc","node":"worker1","pod":"ocscp-scpc-subscription-66c68b9db6-6g582","subsystem":"subscription","instanceType":"prod","processId":"1"}

Recovery: This alert is cleared automatically when NRF is up and running or errors are corrected for received error responses.

For any assistance, contact My Oracle Support.