5.2.11.4 DDUnreachableFromPLMNEGW

Table 5-59 DDUnreachableFromPLMNEGW

Field Details
Trigger Condition This alarm is raised when Data Director is not reachable from PLMN Egress Gateway.
Severity major
Alert details provided Summary
DD Unreachable from PLMN Egress Gateway
Expression:
 (oc_egressgateway_dd_unreachable{namespace="sepp-namespace",app="plmn-egress-gateway"} == 1)
OID 1.3.6.1.4.1.323.5.3.46.1.2.4021
Metric Used oc_egressgateway_dd_unreachable
Resolution Alert gets cleared automatically when the connection with Data Director is established.
Possible Resolutions:
  1. Check whether Kafka broker pods are up and running.
  2. Kafka.bootstrapAddress parameter must be set to correct listener IP and port.
  3. All the values must be checked for DD configuration in ocsepp_custom_values_<version>.yaml file, as this is a Helm based feature.
  4. For more details and configuration related issues, refer to 'Message Feed Feature' section in the Oracle Communications Cloud Native Core, Security Edge Protection Proxy Troubleshooting Guide.