5.2.21.1 EgressInterfaceConnectionFailure

Table 5-101 EgressInterfaceConnectionFailure

Field Details
Trigger Condition If the destination host and port mentioned in the Remote profile are unreachable or not available, then the alert will be raised.
Severity Major
Alert Details Provided

Summary:

Egress connection failure on the interface
Expression:
sum(increase(oc_egressgateway_connection_failure_total{namespace="sepp-namespace",app="n32-egress-gateway"}[5m])) by (namespace,app,Host,Port) >0
OID 1.3.6.1.4.1.323.5.3.46.1.2.4042
Metric Name oc_egressgateway_connection_failure_total
Resolution Possible resolutions:

  1. If the Remote SEPP is changed with new fields of N32F configuration, and the traffic is uneven after changing the profile, check:
    1. whether the Remote SEPP Set is created correctly.
    2. if the configuration is stored inside the database correctly.
    3. Verify in the database that the routes at n32-egress-gateway are updated according to the new configuration done at Remote SEPP.
  2. For more details, refer 'Separate Port Configurations for N32c and N32f on the Egress Routes' section in Oracle Communications Cloud Native Core, Security Edge Protection Proxy Troubleshooting Guide.