5.2.10.2 SEPPCn32fHSRoutingFailureAlertMinor

Table 5-52 SEPPCn32fHSRoutingFailureAlertMinor

Field Details
Trigger Condition When the routing failure rate at Cn32f service is greater than 50 percentage.
Severity Minor
Alert details provided Summary
namespace: {{$labels.namespace}}, timestamp: {{ with query "time()" }}{{ . | first | value | humanizeTimestamp }}{{ end }}: Routing has failed due to {{ $labels.http_error_message }} for {{ $labels.sourceRss }}
Expression:
((sum by(namespace, app, nf_instance_id, pod, sourceRss) (ocsepp_allowed_p_rss_routing_failure_total{namespace="sepp-namespace"}) ) / (sum by(namespace, app, nf_instance_id, pod, sourceRss) (ocsepp_cn32f_requests_total{namespace="sepp-namespace"}))) > 0.5
OID 1.3.6.1.4.1.323.5.3.46.1.2.4014
Metric Used ocsepp_allowed_p_rss_routing_failure_total , ocsepp_cn32f_requests_total
Resolution The alert gets automatically cleared when the failure rate at cn32f microservice goes below 50 percent.
Possible resolutions:
  1. If a request gets rejected due to Remote SEPP Set not being present in allowed list, add the corresponding entry for the same.
  2. For further details, refer 'Hosted SEPP' section in the Oracle Communications Cloud Native Core, Security Edge Protection Proxy Troubleshooting Guide.