5.2.1.2 SEPPConfigMgrRouteFailureAlert

Table 5-23 SEPPConfigMgrRouteFailureAlert

Field Details
Trigger Condition When routing failure occurs while posting remote SEPP or roaming partner set, this alert will be raised.
Severity Major
Alert Details Provided

Summary

namespace: {{$labels.namespace}}, timestamp: {{ with query "time()" }}{{ . | first | value
      | humanizeTimestamp }}{{ end }}: Route Failure has occurred because {{
      $labels.http_error_message }}
Expression:
sum(increase(ocsepp_configmgr_routefailure_total{namespace="sepp-namespace",app="config-mgr-svc"}[5m]) >0 or (ocsepp_configmgr_routefailure_total{namespace="sepp-namespace",app="config-mgr-svc"} unless ocsepp_configmgr_routefailure_total{namespace="sepp-namespace",app="config-mgr-svc"} offset 5m )) by (namespace,http_status,http_error_message) > 0
OID 1.3.6.1.4.1.323.5.3.46.1.2.4038
Metric Name ocsepp_configmgr_routefailure_total
Resolution The alert is cleared if no new failures are observed in 5 minutes window.
Possible resolutions:
  1. Ensure that the correct Remote Partner Profile (RPP) profile has been used.
  2. Ensure that the correct Remote SEPP Set (RSS) profile has been used.