5.2.7.2 SEPPN32fTopologyBodyOperationFailureAlert

Table 5-42 SEPPN32fTopologyBodyOperationFailureAlert

Field Details
Trigger Condition

Topology Operation failed and exceeds defined threshold
Severity Major
Alert details provided Summary
"Topology Hiding/Recovery Operation failures reached more than configured
    threshold"
Expression:
delta(ocsepp_topology_body_failure_total{namespace="sepp-namespace"}[2m]) > 0 or (ocsepp_topology_body_failure_total{namespace="sepp-namespace"} unless ocsepp_topology_body_failure_total{namespace="sepp-namespace"} offset 2m)
OID 1.3.6.1.4.1.323.5.3.46.1.2.4006
Metric Used ocsepp_topology_body_failure_total

ocsepp_topology_body_success_total
Resolution This alert will be raised when the total Topology Hiding or Recovery for message body failures reach more than 1%.

Alert will be cleared when the error rate will be below 1%.

Possible Resolutions:
  1. Check the apiUrl, method for which alert is raised, apiUrl present in alert label.
  2. Verify the error_msg using "ocsepp_topology_body_failure_total" metric and KPI.
  3. Fix or add configuration for the body Identifiers.
Note: The alert will be cleared only if the corresponding success metric is pegged.