Configuring Conceptual Model Entities

Your business requirements will dictate the order in which you configure your conceptual model entities. For example, you might define the technical solution first, where you define the resource facing services and downstream resources before you define the customer facing services and products.

Because a service must be available before you can offer it to customers, another approach is to model customer facing services first, then resource facing services, then resources, and then products.

To configure conceptual model entities:

  1. In the Solution view, double-click a conceptual model entity to open the entity in a conceptual model editor.

    For example, if you double-click a CFS entity, Design Studio opens the CFS entity in the Customer Facing Service editor.

  2. On the Data Elements tab, define the simple and structured data elements required by the entity.

    For example, a CFS might require data elements that represent the customer ID, the customer location, the asset integration ID, and so forth.

  3. On the Components tab (in the CFS, RFS, and Resource editors) and on the Derivation tab (in the Product editor), associate the entity with conceptual model components.

    You define relationships between conceptual model entities by adding components to conceptual model entities. See "Defining Conceptual Model Components" for more information.

  4. On the Properties tab, specify the application entity to which the conceptual model entity will convert and associate a fulfillment pattern to the conceptual model entity.

    Note:

    Products are not converted into application entities.

  5. On the Other Relationships tab, associate conceptual model entities with any other entity, even if there is no implied relationship in the delivered service fulfillment definitions.

    This tab enables you to extend the delivered conceptual model.

  6. On the Categorization tab, tag data elements and specify which data elements are persisted to a Customer Facing Service, a Resource Facing Service, a Resource, or a Location entity.