Order Lifecycle Manager Editor Fulfillment State Mapping Tab

Use the Fulfillment State Mapping tab to map the fulfillment states for the order and the standard states displayed in the Order Lifecycle Management UI. See "Working with Fulfillment State Maps" and OSM Concepts for more information about fulfillment states.

Note:

See "Order Lifecycle Manager Editor" for information about fields that appear on both Fulfillment Pattern editor tabs.

Field Use

Fulfillment State Mapping area

Specify the mappings between the fulfillment states configured on the order and the standard Order Lifecycle Manager states.

Create a mapping by dragging a fulfillment state from the Fulfillment States list to the appropriate state in the Order Lifecycle Manager States list.

If you want to remove mappings, do one of the following:

  • Right-click a fulfillment state and select Remove Mapping to remove the mapping for that fulfillment state.

  • Right-click an order lifecycle manager state and select Remove Mappings to remove all of the mappings for that order lifecycle manager state.

If you have seen an error in the Problems view saying that you have invalid mappings, click any (mapped or unmapped) state in either list, right-click the state and select Remove Invalid Mappings. A mapping could become invalid if, for example, the corresponding fulfillment state was deleted.

To see the state to which a given state is mapped, do one of the following:

  • Right-click a mapped state in the Fulfillment States list and select Show Target Elements for Mapping to highlight the element in the Order Lifecycle Manager States list to which the selected state is mapped.

  • Right-click a mapped state in the Order Lifecycle Manager States list and select Show Source Elements for Mapping to highlight the elements in the Fulfillment States list to which the selected state is mapped.