This document provides release notes for Oracle Communications Digital Business Experience 1.0.

New Features

This release introduces Oracle Communications Digital Business Experience 1.0.

Oracle Communications Digital Business Experience is a pre-integrated, end-to-end, digital solution that supports Concept to Cash to Care business processes for telecommunications service providers.

The solution enables you to:

  • Launch rapidly, deliver efficiently, and monetize orders

  • Improve business agility with a full-featured, productized, and configurable solution

  • Increase operational efficiency with a flexible architecture

Digital Business Experience supports the complete lifecycle of the Concept to Cash to Care business processes, which includes:

  • Concept to Market: Commercial and billing product catalog with Oracle Communications Launch Cloud Service

  • Order to Cash: Order Lifecycle Management with Oracle Communications Order and Service Management (OSM) and monetization of services with Oracle Communications Billing and Revenue Management (BRM)

  • Cash to Care: Advanced customer care with Siebel CRM

The integration of these best-of-breed capabilities helps you grow revenue, deliver hyper-personalized customer experiences, and remain operationally agile and efficient as you explore new market opportunities.

Digital Business Experience provides reference solution, which provides seed data, product models, capability for smoke testing, and capability for automated solution testing. These enable you to validate the deployment of the solution, ensuring that all components are configured correctly and function as expected.

Refer to the following documentation for more information about the solution:

  • For information about concepts and the reference solution, see Oracle Communications Digital Business Experience Concepts.

  • For information about software requirements, see Oracle Communications Digital Business Experience Compatibility Matrix.

  • For information about deploying the solution, see Oracle Communications Digital Business Experience Solution Deployment Guide.

  • For information about implementing the design-time business processes, see Oracle Communications Digital Business Experience Concept to Market Implementation Guide.

  • For information about implementing the run-time business processes, see the following guides:
    • Oracle Communications Digital Business Experience Order to Cash Implementation Guide
    • Oracle Communications Digital Business Experience Cash to Care Implementation Guide

Documentation Accessibility

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Access to Oracle Support

Oracle customer access to and use of Oracle support services will be pursuant to the terms and conditions specified in their Oracle order for the applicable services.

Oracle is fully committed to diversity and inclusion. Oracle respects and values having a diverse workforce that increases thought leadership and innovation. As part of our initiative to build a more inclusive culture that positively impacts our employees, customers, and partners, we are working to remove insensitive terms from our products and documentation. We are also mindful of the necessity to maintain compatibility with our customers' existing technologies and the need to ensure continuity of service as Oracle's offerings and industry standards evolve. Because of these technical constraints, our effort to remove insensitive terms is ongoing and will take time and external cooperation.