About This Guide

This document describes the business process, feature set and implementation of Order to Cash.

Audience

This document is intended for:

• Customer Service Representatives
• Individuals who are responsible for configuring, managing, and maintaining tasks and process flows for the Order to Cash business process.

You should be familiar with the TMF ODA Order to Cash business process and its flows.

Documentation Accessibility

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Access to Oracle Support

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Conventions

The following text conventions are used in this document.

Convention	Meaning
boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
monospace	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.