Address of Record Configuration Fields

You can configure the Oracle Enterprise Communications Broker (OECB) to query an LDAP database for the purpose of identifying additional Addresses of Record (AoR) that may apply to a call. The system identifies additional contacts from the AoRs and creates additional routes with which it can fork the calls.

  1. Access the LDAP Configuration object.
    Configuration tab, System Administration section, LDAP, LDAP Config.
  2. On the LDAP Config page, do the following:
  3. Click OK to save the routing query.
  4. Save configuration.