1. User's Guide
  2. Troubleshooting and Maintenance
  3. Obtain Support Information - Firefox Browser

Obtain Support Information - Firefox Browser

You can manually generate a file by way of the Web GUI that contains troubleshooting information. You can save the file and send it to Oracle Customer Support.

  1. Access Support Information: System tab, Support Information.
  2. Click Support Information.
    The system displays the confirmation dialog.
  3. Click Confirm.
    The system generates the file.
  4. The browser asks you to do one of the following:
    The system generates and saves the file to the Download directory or to another location that you specify.