Create an Organizational Hierarchy

Setting up the organizational hierarchy is typically a one-time process. However, the Oracle Enterprise Communications Platform (Oracle ECP) platform offers the flexibility to update and modify this structure whenever needed.

1. Select the Organizations tab at the bottom of the screen.
2. Click the Plus icon to create a new parent organization.
   The New top level organization drawer opens.

   • Name—Enter the name for this parent organization.
   • Description—Optionally provide a brief description of the parent organization.
3. Click Create to complete the action or Cancel to return to the Organizations page.
4. Add a child organization by selecting the parent organization and clicking Add Child.
   The New organization drawer opens, showing the parent organization to which this organization belongs.

   • Name—Enter the name for this child organization.
   • Description—Optionally provide a brief description of the child organization.
5. Click Create to complete the action or Cancel to return to the Organizations page.
6. Optionally, expand the parent organization to check that the newly added child organization is there.
7. Repeat the process to add as many organizations as you need.