Obtain Support Information

You can manually generate a predefined file by way of the Web GUI that contains troubleshooting information. You can save the file and send it to Oracle Customer Support.

1. From the Web GUI, click the System tab.
2. On the System page, in the navigation pane, click Support Information.
3. On the Support information page, click Support Information.
   The system generates the file.
4. Save the file.