1 Introduction

The Oracle® Intelligent Communications Orchestration Network cloud service is a Saas offering designed to simplify, automate, and optimize communication workflows across enterprise applications, services, and network domains. By providing a unified framework for service orchestration, policy-driven automation, and intelligent workflow management, the Oracle® Intelligent Communications Orchestration Network cloud service enables organizations to accelerate service delivery, improve operational efficiency, and enhance the overall user experience.

Audience

This guide is intended for customers and partners who are responsible for activating, configuring, and managing the Oracle® Intelligent Communications Orchestration Network cloud service within their environments. It provides the foundational information required to get started with the service, including subscription details, the post-service-order provisioning process, and initial configuration procedures. The guide is designed to set up and prepare the service for operational use.

Scope

This guide provides the information required to activate and prepare the Oracle® Intelligent Communications Orchestration Network cloud service for use. It describes the end-to-end service activation process, including subscription activation, cloud account selection, service provisioning, and services-ready notifications. The guide also introduces the Oracle Cloud Infrastructure (OCI) Identity and Access Management (IAM) model used by the service, including the default user groups, roles, and permissions available after provisioning.

This guide is intended to help administrators successfully complete the initial setup and gain access to the service. It does not cover advanced service configuration, feature administration, integrations, or operational workflows. For those topics, refer to the Oracle® Intelligent Communications Orchestration Network cloud service User Guide.