Third Party Speech Engines

The Oracle® Intelligent Communications Orchestration Network cloud service enables you to configure speech-to-text (STT) and text-to-speech (TTS) providers independently for a voice bot. Select a provider from the drop-down list in the corresponding section and complete the fields displayed for that provider.

For Google Dialogflow CX and ES, turn off the corresponding integrated Google Cloud speech-engine switch before configuring a third-party provider. For other voice bots, select the providers directly; integrated speech-engine switches are not displayed.

The following topics describe the provider-specific configuration fields:

Note:

Language codes and voice ID names are case-sensitive across these speech engines.