Dashboard Tools
The ISR Dashboard provides various tools that allow you to perform specific functions on each page.
- Functional Icons
- Paging Tool
- Search Tools
- Column Sorting Tool
- Download Tool
- Import Link
Functional Icons
The ISR Dashboard has various icons that perform specific functions. The following table describes each functional icon.
Functional Icon | Description |
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Logout - Allows you to logout of the ISR Dashboard. |
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Help - Displays information about contacting Technical Support for help with the ISR Dashboard. |
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Add - Adds a new item to a list |
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Delete - Removes an item from the list. |
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Play - Immediately opens and plays
a .wav file recording stored in the
ISR.
Note: When you click the “Play” icon, the Dashboard offers the file to the applicable browser you currently have open. The browser determines the file type of the file and opens the media player according to the player plugin settings in the browser. The Dashboard ensures the play element is recognizable by all supported browsers (Chrome, Internet Explorer, Firefox). |
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Download - Downloads a recording from the recording list to your PC. You can choose to immediately play the recording or save the recording file to your PC. |
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Details - Displays additional details about the item in the list. Some items allow for additional editing after clicking this tool. |
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View User Audit Trail (managing
User feature) - Displays details about the actions of the User in the
ISR Dashboard.
Information includes:
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Events (managing Session Agent feature) - Displays specific events that occurred on a Session Agent within a Site. |
Paging Tool
The ISR Dashboard provides a paging tool to help you navigate through pages if the data that displays is greater than the number set for the Settings, List Display Entries per Pageparameter.
Note:
This paging tool displays ONLY if the elements in the list require more than one page for display. For more information about setting the display entries per page, see Editing My Settings.You can click on "Next" to move to the next page, or Previous to move to the previous page. If more than one page exists, the number for each page displays with the navigation tools. You can click on any page number to display the data on that page.
Search Tools
The ISR Dashboard provides a search tool you can use to search for specific information in the ISR database. The search feature is applicable to:
- Recordings
- Routes
Basic Search for Recordings
You can perform a basic search for a specific recording. A basic search uses an exact match on a single common search field.
To perform a basic search for a recording:
Advanced Search for Recordings
You can perform more advanced searches for recordings. Advanced searches allow more search options, including multiple search fields and partial matching.
To perform an advanced search for a recording:
More Recording Search Options
You can perform recording searches based on additional search criteria as follows.
To perform a more advanced search for recordings:
Recording Search by Custom Data
You can search for recordings by custom data values.
Column Sorting Tool
In the ISR Dashboard, you can sort the list of recordings in ascending or descending order by clicking the column heading.
To sort the recording data in the recording list:
- Click any of the column headings to sort that column in ascending or descending order. The Up Arrow icon indicates the column is currently in ascending order. The Down Arrow icon indicates the column is in descending order.
Download Tool
You can download a single specific recording file for playing immediately, or save the recording (.wav file) to a storage location on your PC to listen to later. You can also download the metadata for all recordings in the recording list to a CSV file on your PC.
Downloading a Single Recording File
You can download a single recording file to play immediately, or save the recording to your PC to play later.
To download a single recording file:
Downloading a Recording List to a CSV File
You can download the metadata for up to 10,000 recordings from the local ISR database, to a comma separated value (CSV) file (<filename>.csv), and then open the file for viewing using an application that recognizes the CSV format (i.e., Notepad®, Microsoft® Excel, etc.). The resulting file contains the details of each recording (not the actual recorded files).
Note:
This feature limits the download to 10,000 recordings. Therefore, if the Recordings List exceeds 10,000 recordings, you must perform a search to create a list of results containing less then 10,000 recordings before downloading to a CSV file.To download a recording list’s metadata to a CSV file:
Import Link
Note:
The import link is for Super User and Account Administrators only.