Manage Live Sessions
Use the Live Sessions link on the Admin page of the ISR Dashboard to view live call sessions currently occurring.
Note:
Only Super Users and Account Administrators can view live call sessions currently being received by an RSS.![This screenshot shows the Live Sessions table. This screenshot shows the Live Sessions table.](img/live_sessions2.png)
Note:
Refresh button fetches latest live recordings at a given point in time.The following table describes the information displayed on the Live Sessions page.
Column Heading | Description |
---|---|
From | Specifies the From SIP URI. This is the URI from where the call session is coming. |
To | Specifies the To SIP URI. This is the URI to where the call session is destined. |
Start Time | Specifies the date and time in the user's preferred time zone locale when the active session began. |
Status | Identifies whether the session is:
Recording - Call session is in progress and the RSS is recording the session. Idle - Call session is in progress but the RSS is not currently recording the session. |
Recorder | Specifies the name of the RSS receiving the live call session. |
The Live Sessions page allows you to view all active call sessions currently coming into the RSS, and whether or not the call session is being recorded by the RSS.
If a session is recording, a Recording status displays in the Status column. If the RSS is not currently recording the session, the status displays as Idle.
Up to 15 active call sessions display on a single page. The total number of active call sessions display at the bottom of each page.
If more than 15 calls display on a single page, click the Next and Previous links to navigate between pages of the Live Sessions list.