FACE Policy System

ISR FACE is able to create and handle Event Policies for the controlling and indexing of audio recordings, screen recordings, and their corresponding metadata. You can create policies to match specific events (for example, AudioRecordingStarted) which can generate a Policy Action (for example, InitiateScreenRecording). This allows FACE to have the power and flexibility to control both audio and screen recording based on your network and application setup.

For more information, see ISR External Event Notifications in this guide to see which ISR Events are currently supported and could be used to trigger FACE Policies.

FACE Policy Configurations

While the ISR does not come with any existing Events, ISR and FACE do follow some conventions and come with some default Event types and supported Policy Actions already configured. You can implement new Events to be used to initiate FACE Policy Actions.

Default Event Types
Event Name Description
AudioRecordingStarted Event fired by an external event notification when an RSS begins a new audio recording
AudioRecordingEnded Event fired by an external event notification when an RSS finishes recording an audio file

When an Event with an associated Policy is matched, FACE can trigger an Action to complete a task, such as starting or stopping audio or screen recording, or notifying a third-party component of the Event.

Default Policy Actions
Action Name Description
InitiateRecordScreen Action initiated by FACE to begin ObserveIT Screen Recording
TerminateRecordScreen Action initiated by FACE to end ObserveIT Screen Recording

Note:

When FACE is configured, it creates a Policy that, when audio recording starts or stops, triggers start or stop, respectively, of ObserveIT Screen Recording on the IP address contained in the first called participant's AOR.