About This Guide

The Interactive Session Recorder (ISR) Monitor guide provides provisioning, configuration, and test instructions specifically to:

  • Install and configure default monitoring coverage for each ISR component host using NET-SNMP
  • Configure traps to alert listeners of environmental resource concerns and ISR application and third-party platform failures.
  • Extend the NET-SNMP suite for more detailed monitoring
  • Configuring MySQL database replication monitoring

This guide also provides specific test examples to retrieve information regarding application and host health.

Related Documentation

The following table describes the documentation set for this release.

Document Name Document Description
ISR Release Notes Contains information about new ISR features, fixes, and known issues.
ISR Installation Guide Provides an overview of the ISR, hardware/software requirements and recommendations, storage considerations, pre-installation information, installation procedures, post-install verification procedures, making the first call, and additional advanced topics about the ISR.
ISR User Guide Contains information about using the ISR Dashboard for all levels of users. Provides information about viewing, playing, deleting recordings, running reports, and managing user profiles.
ISR Administrator Guide Contains information about using the ISR Dashboard for the Administrator level user (Super User, Account Administrator, Tenant Administrator). Provides information about creating and managing accounts, routes, and users. Also provides information about configuring the ISR, running reports, viewing active calls, and securing the ISR deployment.
ISR API Reference Guide Contains information about ISR FACE, Recording File Types/Formats Supported, Return Codes, and Troubleshooting.
ISR Monitoring Guide Provides provisioning, configuration and test instructions for the NET-SNMP implementation to monitor all ISR component hosts.
ISR Security Guide Contains information about security considerations and best practices from a network and application security perspective for the ISR product.