About This Guide

The Interactive Session Recorder User Guide provides information about accessing and using the Interactive Session Recorder (ISR) Dashboard to view, play, and delete recordings, save recording searches, create recording categories, download recordings to CSV files, generate reports, and edit user proviles (available to Super User, Account Administrator, and Tenant Administrator only).

Related Documentation

The following table describes the documentation set for this release.

Document Name	Document Description
ISR Release Notes	Contains information about new ISR features, fixes, and known issues.
ISR Installation Guide	Provides an overview of the ISR, hardware/software requirements and recommendations, storage considerations, pre-installation information, installation procedures, post-install verification procedures, making the first call, and additional advanced topics about the ISR.
ISR User Guide	Contains information about using the ISR Dashboard for all levels of users. Provides information about viewing, playing, deleting recordings, running reports, and managing user profiles.
ISR Administrator Guide	Contains information about using the ISR Dashboard for the Administrator level user (Super User, Account Administrator, Tenant Administrator). Provides information about creating and managing accounts, routes, and users. Also provides information about configuring the ISR, running reports, viewing active calls, and securing the ISR deployment.
ISR API Reference Guide	Contains information about ISR FACE, Recording File Types/Formats Supported, Return Codes, and Troubleshooting.
ISR Monitoring Guide	Provides provisioning, configuration and test instructions for the NET-SNMP implementation to monitor all ISR component hosts.
ISR Security Guide	Contains information about security considerations and best practices from a network and application security perspective for the ISR product.