Preface

This document describes how to install Oracle Communications Order and Service Management (OSM).

Audience

This document is intended for system administrators, system integrators, database administrators, and other individuals who are responsible for installing OSM and ensuring that the software is operating in the manner required for your business. This guide assumes that users have a good working knowledge of the operating systems they will be using, the Oracle Database, Oracle WebLogic Server, and Java J2EE software.

Documentation Accessibility

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Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.