About This Content

This guide provides modeling information about Oracle Communications Order and Service Management (OSM).

Audience

This guide is intended for:

• Business domain experts who make decisions about the order fulfillment process.

• Order management personnel who need to know how OSM works and how orders are processed.

• Developers who extend OSM to interface with external systems.

Documentation Accessibility

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Access to Oracle Support

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Conventions

The following text conventions are used in this document.

Convention	Meaning
boldface	Boldface type indicates graphical user interface elements associated with an action, or terms defined in text or the glossary.
italic	Italic type indicates book titles, emphasis, or placeholder variables for which you supply particular values.
monospace	Monospace type indicates commands within a paragraph, URLs, code in examples, text that appears on the screen, or text that you enter.