2 Upgrade Information

The following topics provide important information you need to know the before an Oracle® Communications Security Shield upgrade. For some releases, you might need to perform certain tasks before the upgrade. Releases not listed required no upgrade documentation.

Upgrade Information for the 22.1.0.0.0 Release

Oracle recommends that you review the following information about upgrades before using Oracle® Communications Security Shield (OCSS).

Edit the Cloud Communication Service Configuration (CCS) File After the Upgrade

Existing OCSS customers must edit the CCS configuration file for the 22.1.0.0.0 release.

Note:

New OCSS customers do not need to perform this update.
  1. If you run call traffic at 150cps, set the value of the Client-Session-Pool parameter in the CCS configuration file /opt/oracle/ccs/cfg/cfg.json to 25. If you do not run calls at 150cps, you do not need to change the Client-Session-Pool value.
    Client-Session-Pool: 25
  2. All customers must set the value of the trans-limit parameter in the CCS configuration file /opt/oracle/ccs/cfg/cfg.json to 500.
    Trans-Limit: 500
  3. Execute the script /opt/oracle/ccs/perl/deactivate.pl. You must enter “y” to confirm and proceed.
  4. Execute the script /opt/oracle/ccs/perl/activate.pl. You must enter “y” to confirm proceed.

Upgrade Information for the 22.0.0.0.0 Release

Oracle recommends that you review the following information about upgrades before using Oracle® Communications Security Shield (OCSS).

Save Custom Analytics Reports Before the Upgrade

When Oracle upgrades OCSS, the process may affect analytics reports stored in the OCSS folder in certain circumstances. The OCSS folder is the folder where OCSS automatically keeps the default analytics reports and initially any that you create. Under certain circumstances during an upgrade, OCSS overwrites the default reports and deletes any other reports in the OCCS folder.

You must take steps before the upgrade to preserve any reports that you want after the upgrade by moving them out of the OCSS folder. See "Save Analytics Reports Before an Upgrade" in the User's Guide.

Edit the Cloud Communication Service Configuration (CCS) File After the Upgrade

Existing OCSS customers must edit the CCS configuration file for the 22.0.0.0.0 release.
  1. In the CCS configuration file /opt/oracle/ccs/cfg/cfg.json, edit the value for the Client-Session-Pool parameter to a new value of 15.
    Client-Session-Pool: 15
  2. Execute the script /opt/oracle/ccs/perl/deactivate.pl. You must enter “y” to confirm and proceed.
  3. Execute the script /opt/oracle/ccs/perl/activate.pl. You must enter “y” to confirm proceed.

Note:

New OCSS customers do not need to perform this update.

Reload the Web GUI Browser Page After the Upgrade

After an OCSS software upgrade, copies of the styles, javascript, and images stored in your web browser cache for the Web GUI will be out of sync with what is on the web server for the new release. You must reload the browser you use for the OCSS Web GUI with a hard refresh to load the newly upgraded version.
  • Google Chrome, Mozilla Firefox, and Microsoft Edge—Hold the Shift key and click the Reload button next to the address bar. When you hold Shift and click Reload , the browser fully reloads the OCSS Web GUI with all of the latest HTML, images, styles, JavaScript code, and so on from the web server and re-displays the OCSS Web GUI.

    Note:

    If you click only Reload, the browser will load the HTML but not the images, styles, JavaScript code, and so on that you need to use the OCSSC Web GUI.