1. Cartridge Guide
  2. Preface

Preface

Oracle Communications Order and Service Management (OSM) delivers pre-built cartridges supporting the Order-to-Activate business process to be used with the Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management. This guide provides information about the OSM Order-to-Activate cartridges for the Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management. It explains how to install and deploy the cartridges and provides detailed information and best practices on how to extend them for your own implementation.

Note:

The Oracle Application Integration Architecture Order-to-Activate Process Integration Pack is renamed to Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management. The OSM cartridges are referred to as Order-to-Activate cartridges in all OSM documentation because they support the Order-to-Activate business sub-process within the overall Order to Cash business process for service providers. See "Order-to-Activate Business Process Overview" for a description of the Order-to-Activate business sub-process.

The term Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management and the term Order to Cash Integration Pack for OSM are used synonymously in OSM documentation.

For more information about the Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management, see Oracle Application Integration Architecture Oracle Communications Order to Cash Integration Pack Implementation Guide for Siebel CRM, Oracle Communications Order and Service Management, and Oracle Communications Billing and Revenue Management in the Oracle Application Integration Architecture documentation.

Audience

This document is intended for programmers who have a working knowledge of:

  • System interfaces

  • Java development

  • Java Messaging Service (JMS)

  • XML Technologies (including XQuery and XPath)

This document assumes that you have read OSM Concepts, and have a conceptual understanding of:

  • Cartridges

  • Topologies

  • Orders

  • Order states

  • Tasks

  • Task states

Documentation Accessibility

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Access to Oracle Support

Oracle customer access to and use of Oracle support services will be pursuant to the terms and conditions specified in their Oracle order for the applicable services.

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