L ACLI Commands for Monitoring

Data available via HDR, SNMP, CDR, or Syslog is usually sufficient for analysis and troubleshooting. However, some ACLI show and display commands have additional data that is not available with those methods. The commands referenced here are some of the most common ones that should be used for troubleshooting and additional statistics collection (most commonly automated with a script). It should be noted that Oracle may update the fields or format used in these commands periodically as enhancements are made, so automation may not function correctly after an upgrade.

System Statistics

Below is a recommended list of ACLI commands to execute every 5 minutes on the Active SBC in addition to the SNMP OID polling (outlined in Section 0). These will provide useful data on overall system performance [2].

• display-alarms - View active alarms reported on the system
• show health - Verify active/standby system health and switchover alarms reported
• show arp - Verify all configured gateways are reachable
• show media physical - Displays statistics for media ports
• show media utilization - Percentage bandwidth utilization for each media port
• show accounting - Displays statistics for configured RADIUS servers and CDRs sent
• show acl summary - Displays statistics for system DDOS activity
• show acl info - Displays statistics for ACL usage of CAM space
• check-space-remaining [code | ramdrv] - Displays flash space available for the directories code and ramdrv

Application Statistics

Below is a recommended list of ACLI commands to execute every 5 minutes on the Active SBC in addition to the SNMP OID polling (outlined in Section 0). These will provide useful data on application performance [2].

SIP

• show registration - Verify no unexpected spikes or drops in expected number of concurrently registered endpoints
• show sip invite - Displays statistics for SIP INVITE messages received/sent by the SD. Important to monitor 4xx and 5xx response errors and retransmissions.
• show sipd agents - Displays statistics for all session-agents configured
• show sipd realms - Displays statistics for each realm
• show sipd errors - Error count related to SIP

Media

• show mbcd realms - Displays media (RTP) related information presented in a per-realm manner
• show mbcd errors - Error count related to media

H.323

• show sessions - Displays the concurrent sessions active on the system. It further details the number of sessions for an IWF scenario, as being SIP-to-H.323 and H.323-to-SIP.
• show h323 stackCallstats - Displays summary of H.323 call Stats for all stacks.
• show h323 stackDisconnectInstats - Displays summary of H.323 pvt Stats for all stacks Incoming
• show h323 stackDisconnectOutstats - Displays summary of H.323 pvt Stats for all stacks Outgoing
• show h323 stackPvtstats - Displays summary of H.323 pvt Stats for all stacks
• show h323 agentstats - Displays summary of all H.323 Session Agents