Reporting, Analytics, and RMS Errors

The following table lists all Multi-Dimension KPI errors, the reason the error is displayed, and recommended actions to take, if applicable.

Error Code Reason For the Error
19001 Could not start. This error occurs due to a service startup, shutdown, or lifecycle failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

19002 Specified route set does not exist. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the route set exists.

19003 Specified route cannot be added. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19004 Specified route cannot be found. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19005 Specified route cannot be updated. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the route and route set exist and try again.

19008 Could not retrieve the route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19010 Could not perform route manager operation. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Contact your system administrator.

19011 Could not locate route. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19012 Could not delete route. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19013 Could not delete all device associations for a route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19014 A route set already exists with this name. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Rename the route set.

19015 An unknown error has occurred. This error occurs due to a database read or write failure.

Recommended action: Contact your system administrator.

19016 Could not add new route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19017 Could not find route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19018 Could not update route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19019 Multiple route sets found for the criteria specified. This error occurs due to an unexpected internal system condition.

Recommended action: Modify the search criteria and try again.

19020 Could not delete route set with ID. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19021 Could not find template. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19022 Multiple templates found for the criteria specified. This error occurs due to an unexpected internal system condition.

Recommended action: Modify the search criteria and try again.

19023 Could not retrieve route sets. This error occurs due to an unexpected internal system condition.

Recommended action: Modify the search criteria and try again.

19024 Could not delete all the routes. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19025 Could not delete all route sets. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19026 Could not delete all route set to device associations. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19027 Template already exists with the specified name. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Select a new name for the template.

19028 Could not add template. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19029 Could not delete template. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19030 Could not update template. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19031 Could not delete all templates. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the database is available.

19032 Could not update the specified field for all routes matching the search criteria. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19033 Could not add update task. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19034 Could not retrieve the information. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19035 Could not delete all update tasks. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19039 Could not display status information for the device update task. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19040 Multiple update tasks found for the criteria specified. This error occurs due to an unexpected internal system condition.

Recommended action: Modify the search criteria and try again.

19042 Could not create LRT XML file for route set. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

19043 Could not generate LRT file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Contact your system administrator.

19044 Could not delete device update task. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19045 Could not refresh LRT on with configuration name. This error occurs due to an unexpected internal system condition.

Recommended action: Verify configuration name and try again.

19046 Rollback is not applicable. did not exist prior to update. This error occurs when the requested object or record does not exist in the system.

Recommended action: Contact your system administrator.

19048 Could not open LRT file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Verify the LRT XML file is available.

19049 Could not display LRT file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Verify the LRT XML file is available.

19050 Could not process LRT file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Contact system administrator.

19051 Could not remove a route set backup schedule. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19052 Could not add backup schedule. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19053 Could not display status information for the device update task. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19054 Could not find backup schedule. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19055 Could not display completed backup list. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19056 Date occurrence associated with schedule is incorrect. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the backup schedule.

19057 Could not determine if schedule is for Daily, Weekly, or Now. This error occurs due to a network or connectivity issue with a service or device.

Recommended action: Verify schedule.

19058 Could not remove backup status entry. This error occurs due to an unexpected internal system condition.

Recommended action: Please try again. If the error recurs, contact your system administrator.

19059 Could not remove completed backup entry. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19060 Invalid backup type. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Correct backup type and try again.

19061 Could not access completed backup file. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the file was not deleted.

19062 Could not create backup file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

19063 Could not restore route set backup file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

19064 Attempt to delete a route from an empty route set at start of import. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the CSV file is correct.

19065 Could not rollback the LRT for the device. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19066 Ten routes already exist for pubId=. This error occurs due to an unexpected internal system condition.

Recommended action: Delete existing routes before adding new ones.

19067 Import file contains two identical rows. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Verify the import file data.

19068 Sed contains an invalid Regex expression. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Verify formula to compute the Sed.

19069 Duplicate route exists for pubId=. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Verify the new route data.

19070 PubId and Sed Value is required fields. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the new route data.

19071 Directory does not exist. This error occurs when the requested object or record does not exist in the system.

Recommended action: Create the directory.

19072 Could not retrieve update task. This error occurs due to an unexpected internal system condition.

Recommended action: Create the specified directory.

19073 Maximum number of tasks are already running. This error occurs due to an unexpected internal system condition.

Recommended action: Try again later.

19074 Could not perform task. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again. If the error recurs, contact your system administrator.

19075 Could not release reserved resources. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again. Please try again. If the error recurs, contact your system administrator.

19076 Could not lock route set. It is in use. This error occurs due to permission restrictions or resource locking.

Recommended action: Wait until the route set is not in use to make changes.

19077 Could not release resources for route set. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again. If the error recurs, contact your system administrator.

19078 Error occurred during update task. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19079 Could not acquire resource. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again. If the error recurs, contact your system administrator.

19080 Could not acquire the route set resources. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again. If the error recurs, contact your system administrator.

19082 No active nodes for the device. This error occurs due to an unexpected internal system condition.

Recommended action: Please check device configuration.

19083 Failed to check availability of the device resource. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19085 Failed to gzip file. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the path to the file exists.

19086 Failed to find file to unzip. File. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Verify the path and the file exists.

19087 Failed to find directory for unzip operation. Directory. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the directory exists.

19088 Failed to unzip file - gzip File: , output Directory: , output File Name. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the directory exists.

19089 Route sets are locked by other users. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again after the route sets are unlocked.

19092 Route set must be locked to make modifications. This error occurs due to permission restrictions or resource locking.

Recommended action: Try again after locking the route set.

19093 Failed to create a Backup RouteSet to distribut to cluster. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again after locking the route set.

19094 Cannot update Route set. Waiting for synchronization with previous updates to complete. This error occurs due to an unexpected internal system condition.

Recommended action: Try again in a few minutes.

19095 Failed to find file to load from other clustered node. This error occurs when the requested object or record does not exist in the system.

Recommended action: Try again in a few minutes.

19096 Invalid pubId for the Route set. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Modify the pubId.

19097 The LRT file contained pub-id's of type string and E. 164. May only contain one type. This error occurs due to an unexpected internal system condition.

Recommended action: Routes need to be of the same type per route set.

19098 The LRT file contained pub-id's of type string and E. 164. May only contain one type. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Routes need to be of the same type per route set.

19099 Cannot commit. Update task initiated by other user. This error occurs due to an unexpected internal system condition.

Recommended action: cannot perform the task.
19100 Cannot ROLLBACK. Update task initiated by other user. This error occurs due to an unexpected internal system condition.

Recommended action: cannot perform the task.

19101 Cannot CANCEL. Update task initiated by other user. This error occurs due to an unexpected internal system condition.

Recommended action: cannot perform the task.

19102 Version Type should not be Null. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: cannot perform the task.

19103 Could not lookup route for route key in LRT file on. This error occurs due to an unexpected internal system condition.

Recommended action: Verify configuration name and try again.

19104 Route set name should not be empty. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19105 Route set name The length should be between 3 and 50 characters. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19106 Route set name Contains invalid characters. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19107 Route set name error, The first character is not an alphabet. This error occurs due to an unexpected internal system condition.
19108 Could not Get Header Fields of the Given CSV. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19109 Could not import given CSV file. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again.

19110 Error occurred. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again.

19111 Could not Get Error Rows Count for the Given CSV. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19112 Could not Get Error Data Rows and Messages for the Given CSV. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19114 Invalid values for Range Start or Range End. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19115 RangeStart and Range End and Sed Value is required fields. This error occurs due to an unexpected internal system condition.

Recommended action: Verify the new route data.

19116 Could not get count of routes for the given route sets. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19117 Route set type is not set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19118 Field name should not be empty. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19119 Field name The length should be between 2 and 30 characters. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19120 Field name Contains invalid characters. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19121 Field name error, The first character is not an alphabet. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19122 For weighted routes both weight and priority values are mandatory. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19123 A non-weighted route next hop should not have weight and priority values. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19124 A weighted route priority valid range is from 0 to 65535. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19125 A weighted route weight valid range is from 0 to 65530 and should be multiple of 10. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19126 A weighted next hop cannot be added to a non-weighted route. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19127 A non-weighted next hop cannot be added to a weighted route. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19128 Cannot determine if routeset is weighted or not. This error occurs due to a network or connectivity issue with a service or device.

Recommended action: Try again.

19129 Type mismatch while copying route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19130 Could not copy route set. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19131 Invalid LRT File Name, file extension should be '. xml. gz'. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19132 Filter already exists with the given name. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Try again.

19133 Failed to add the route set filter. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19134 User has reached maximum save filter limit of 10. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

19135 Could not find route set filters. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19137 Could not update route set filter. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19138 Could not delete route set filter. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19139 Could not perform ACL check. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19140 Failed to retrieve route set filters. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

19141 Failed to validate associated routesets. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19145 Failed to check the selected routesets. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19147 Failed to replace route with given value. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19149 Failed to check the filter from the list of filters. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19150 Failed to check the filter parameters. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19151 Failed to find the associated filters for the route set. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19152 Range start should be smaller than or equal to range end value. This error occurs due to an unexpected internal system condition.

Recommended action: Enter correct range values and try again. If the error recurs, contact your administrator.

19153 Duplicate route exists for range start= and range end=. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Verify the new route data and try again. If the error recurs, contact your administrator.

19154 Ten routes already exists for range start= and range end=. This error occurs due to an unexpected internal system condition.

Recommended action: Delete any existing route and try again. If the error recurs, contact your administrator.

19155 Failed to find next match. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19156 Failed to find index of next match. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19157 Failed to find index of next match. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19158 Failed to replace the selected record. This error occurs due to an unexpected internal system condition.

Recommended action: Check again. If the error recurs, contact your system administrator.

19159 Failed to query DB for getting the count. This error occurs due to an unexpected internal system condition.

Recommended action: Please try again. If the error recurs, contact your administrator.

19160 Failed to find matching next hop details. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your administrator.

19162 Formula dependent fields are empty. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your administrator.

19163 Range Start and Range End should have equal number of digits. This error occurs due to a service startup, shutdown, or lifecycle failure.

Recommended action: Try again. If the error recurs, contact your administrator.

19164 PubId formula contains references to SED fields. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your administrator.

19165 SED formula contains references to PubId fields. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your administrator.

19166 Duplicate route exists for pubId=. The set combination of entries are already present in a current route with pubId=. This error occurs when a duplicate object already exists with the same identifier or name.
19167 Failed to save LRT xml in db. This error occurs due to a database read or write failure.

Recommended action: Try again. If the error recurs, contact your administrator.

19168 Route Range should be Unique and should not Overlap other Ranges. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your administrator.

19169 Device LRT file name should not be empty. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again.

19170 Device LRT file name The length should be between 3 and 50 characters. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again.

19171 Device LRT file name Contains invalid characters, valid character set [a-zA-Z_0-9-]. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

19172 Device LRT file name error, The first character is not an alphabet. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again.

19177 Asynchronous Tasks running on this RouteSet. Please try again after sometime. This error occurs due to an unexpected internal system condition.

Recommended action: Try again after sometime.

19178 Task not found for id. This error occurs when the requested object or record does not exist in the system.

Recommended action: Provide correct id and try again.

19179 Failed to, CSV import in progress for RouteSet. Please try again after sometime. This error occurs due to an unexpected internal system condition.

Recommended action: Try again after sometime.

37000 Error getting DIS tenant info. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your system administrator.

37004 Failed to get supported HDR Groups for device. This error occurs when the requested object or record does not exist in the system.

Recommended action: Try again. If the error recurs, contact your system administrator.

37008 Failed to retrive list of Collection groups. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37009 Failed to populate HDR Group Column Info Map. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37010 Failed to fetch HDR File Processing Records. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

37011 Failed to update processing status for HDR Files. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

37012 Failed to fetch HDR Collection Group from DIS Device ID. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37013 Error adding DIS tenant info. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your system administrator.

37014 Collection group name should not be empty. This error occurs due to an unexpected internal system condition.

Recommended action: Enter a valid name for collection group and try again.

37015 Collection group name The length should be between 3 and 50 characters. This error occurs due to an unexpected internal system condition.

Recommended action: Enter a valid name for collection group and try again.

37016 Collection group name Contains invalid characters. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Enter a valid name for collection group and try again.

37018 Collection interval should not be greater than push interval. This error occurs due to an unexpected internal system condition.

Recommended action: Please provide a collection interval lesser than or equal to push interval and try again.

37019 Invalid start time for collection group. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Enter a valid start time for collection group and try again.

37020 Invalid stop time for collection group. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Enter a valid stop time for collection group and try again.

37021 Start time cannot be greater than stop time. This error occurs due to a service startup, shutdown, or lifecycle failure.

Recommended action: Try again.

37022 HDR group collect interval should be lesser than global collect interval. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37023 MCE password should not be null. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again.

37025 Failed to create Collection group(s). This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the issue persists, contact your system administrator.

37026 HDR group list cannot be null. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the issue persists, contact your system administrator.

37029 Failed to fetch HDR Collection Group Info. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37030 Error updating DIS tenant info. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your system administrator.

37031 Failed to fetch ADW Ext Table Ingestion Status. This error occurs due to an unexpected internal system condition.

Recommended action: Ccontact your system administrator.

37032 Failed to delete start/stop collection scheduled task. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your system administrator.

37033 Failed to update start/stop collection scheduled task. This error occurs due to an unexpected internal system condition.

Recommended action: Contact your system administrator.

37035 Failed to update Log for Collection group. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37038 Failed to update retention period in DIS. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37039 Failed to start collection for collection group. This error occurs due to a service startup, shutdown, or lifecycle failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

37040 Failed to stop collection for collection group. This error occurs due to a service startup, shutdown, or lifecycle failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

37041 Failed to delete collection group. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37042 Failed to edit collection group. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

37044 Failed to create DIS ADW DB Pool. This error occurs due to a database read or write failure.

Recommended action: Contact your system administrator.

37045 Failed to generate DIS partner token due to Unauthorized Invalid client. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Contact your system administrator.

50001 Could not display requested stats. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

62002 Failed to fetch target XML from Config Archive. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

62003 Failed to fetch target XML from Device Configuration File. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again. If the error recurs, contact your system administrator.

62004 Failed to fetch target XML from Offline Configuration. This error occurs due to invalid file content, missing files, or schema/format validation failure. Recommended action: Please try again. If the error recurs, contact your system administrator.
62006 Source Product Type is null/blank. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62009 Failed to fetch Target Offline Configuration. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62010 Invalid seeded from value. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62011 Target Product Type is null/blank. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62012 Source/target xml document is null. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62013 Failed to sort xml. - nodeList is null/empty. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62014 Source Seeding Type is null. This error occurs when a required input is missing, empty, or incorrectly formatted.

Recommended action: Try again. If the error recurs, contact your system administrator.

62017 Failed to delete the saved comparison report(s). This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

62018 A Comparison task for the report id: is already in progress. Please wait till it completes successfully. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

62019 Failed to save comparison report with name. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

62020 Comparison Report Generation Failed for source: and target. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

62021 Failed to fetch Comparison Reports of report type. This error occurs due to an unexpected internal system condition.

Recommended action: Try again. If the error recurs, contact your system administrator.

62022 Failed to Generate PDF Report for, HTML files not present for comparison. This error occurs due to an unexpected internal system condition.

Recommended action: Generate comparison report and try again.

62023 Failed to generate PDF report. Please save the comparison report in order to generate the PDF report. This error occurs due to an unexpected internal system condition.

Recommended action: Save the temporary report and try again.

62024 Failed to Generate PDF Report for, . This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

62025 Failed to parse HTML. This error occurs due to invalid file content, missing files, or schema/format validation failure.

Recommended action: Try again.

62026 Failed to purge TEMP/SAVED comparison reports. This error occurs due to an unexpected internal system condition.

Recommended action: Try again.

62027 Failed to generate comparison, Product-type of source and target should be same. This error occurs due to an unexpected internal system condition.

Recommended action: Choose Source and Target of same product-type.

62028 Report Name: already exists. Report name should be unique. This error occurs when a duplicate object already exists with the same identifier or name.

Recommended action: Try again. If the error recurs, contact your system administrator.

62029 Failed comparison report- cannot be marked as 'Saved'. This error occurs due to an unexpected internal system condition.

Recommended action: Wait for scheduled purge to delete these reports.

62030 Comparison report is too large to view. This error occurs due to an unexpected internal system condition.

Recommended action: Save and download the compressed file.

62031 A comparison report is currently in progress for the selected GC. The system does not allow concurrent reports with the same GC. Please try again once it completes. This error occurs due to an unexpected internal system condition.

Recommended action: Wait for the current process to complete and try again.

62032 Failed to save comparison report with name. Please create a new report with the same combination and try saving again. This error occurs due to an unexpected internal system condition.

Recommended action: Create a new report with the same combination and try saving again.