Manage Mediation Engine Recent Calls

When the user adds an Oracle Communications Session Monitor (OCSM) to the Oracle® Session Delivery Management Cloud (Oracle SDM Cloud), the Oracle SDM Cloud polls the OCSM regularly and displays the Recent Calls on the Oracle SDM Cloud's Monitoring Manager, Calls page. For more information on adding an OCSM as a device, see "Add a Mediation Engine Network Function with Devices".

The Oracle SDM Cloud communicates with the OCSM via REST and, therefore, must generate the REST API key within the OCSM Admin page. For more information on using the OCSM and generating a REST API key, see https://docs.oracle.com/en/industries/communications/session-monitor/index.html.

Once the Oracle SDM Cloud and OCSM are properly authenticated, the Oracle SDM Cloud provides on demand recent call data. New data is fetched either when you navigate to the Recent Calls page or when clicking the Refresh button. The Oracle SDM Cloud retrieves and displays up to 50 recent calls per ME added as a device.

The Recent Calls page contains the following buttons and fields:
  • Filters button—Allows you to filter the Recent Calls table. For more information, see "Filter Recent Calls".
  • Clear button—Clears all currently applied filters.
  • Ladder Diagram icon—Select a call in the table and click the Ladder Diagram icon to display a ladder diagram of the call. For more information on viewing ladder diagrams, see "View and Export Call Ladder Diagrams".
  • Search icon—Displays the Recent Calls Search dialog box. Select the search criteria by which you want to search and click OK to continue or Clear to return to the Recent Calls page.
  • More Actions icon—Provides a drop-down list with the following additional actions:
    • Set Columns—Enables you to select which columns to display for recent calls. If a call does not contain a piece of information, the Oracle SDM Cloud leaves that cell of the table blank.
    • Select Device—Allows you to see recent calls for a specific device.
  • Refresh icon—Sends an on demand call to the OCSM to retrieve call data.