Specifying Redirect List

This Redirect List allows you to add custom entries to configure a redirect target for suspicious users. You can add Phone numbers, IP addresses, User names and SIP User Agents. You can also exempt users.

You can either upload the redirect information provided through the import menu or you can manually add the custom entries.

The Global flag is marked as True for entries uploaded through import menu such as the phone numbers/usernames, hostnames, and SIP User Agents which have been identified and verified to be involved in fraudulent activity.

You can Add, Edit, and Delete the users. Double-click a user to edit the details.

If you want to exempt a specific entry, select the User exempted from Redirect checkbox while adding or modifying a user entry. Exempted users are shown in a seperate list in the main Redirect List page. But the exemption will not work for other lists like Blocklist or Ratelimit. To exempt an entry from all lists, add the same in Allowlist.

Entry can also come in this list using Automatic Configuration: Subscribed flag is true for such entries and also those entries are not meant to be used for raising further incidents.

The Redirect List supports all the data types supported by SBC for processing the calls. The available data type are:

  • from-hostname

  • to-hostname

  • from-phone-number

  • to-phone-number

  • from-username

  • to-username

  • user-agent-header

You can filter the data based on these data types. Click the required data type in the screen and data is displayed for the selected data type.

Figure 4-7 Redirect List

Redirect List
Use the Configuration menu to:
  • Adjust the points awarded for prefix and exact match hits from this list.
  • Configure the Expiry Timer Value. For more information, see Configuring the Expiry Timer.

Adding a Redirect User

You can add a redirect user and specify the data type. Fraud Monitor captures the information for the user based on the data type.

To add a redirect user:

  1. From the Settings screen, click Redirect.

    The Redirect screen appears.

  2. click Add.

    Add Redirect User screen appears.

  3. From the Type drop-down list select the data type for the user.

  4. In the Match Value field, enter the value of the type selected above. The value depends on the Type.

    For example, if you have selected, from-phone-number for the Type, then the Match Value must be a valid phone number.

  5. In the Redirect Target field, enter the IP address to redirect the call.

  6. In the Comment field, enter any additional information for the user.

  7. Select the Never Expire option to make the expiry timer to be set to Never for this subscriber entry. Expiry timer value set in the Configuration page will be overwritten for this user.
  8. (Optional) Select User exempted from Redirect to exempt from the Redirect List.

    Note:

    By selecting this option, you are exempting the user from the Redirect List. Fraud Monitor remains susceptible to accumulating points from other rules defined for the user.

  9. Click Save to add the user or click Cancel.

Configuring Redirect

The Redirect Configuration screen allow you to enable and disable the Redirect feature for specific data types, such as Phone numbers, IP addresses, User Names or SIP User Agents. Disabling a data type has an effect on Redirect list. You may assign points for both prefix and exact hits for each data type.

Figure 4-8 Configuring Redirect Screen


Configuring Redirect Screen

Note:

You have to modify Current Notification Thresholds from Notifications screen.