ASR for Oracle Talari

Oracle Talari platforms run on Oracle X7-2 hardware, so customers can enable Auto Service Requests (ASR) to automatically generate a service request in case of hardware faults. See Oracle Auto Service Request for a summary of the benefits of ASR.

ASR connects to Oracle Support over the ILOM port, which is disabled by default. Customers who want to enable ASR for their Oracle Talari hardware must first enable the ILOM port and ensure it can reach https://transport.oracle.com.

Enable ASR for Oracle Talari

Remove the port plug on the SER MGT port.
Connect your PC directly to the SER MGT of the D6000.
Connect with a terminal program with the following settings: 115200/8-N-1.
Connect the ILOM port to a management network with internet access.
Log in to Oracle ILOM as an administrator.
Enable the ILOM interface.
```
set /SP/network state=enabled
```
See Modify Network Settings for more information.
Navigate to the asr directory.
```
cd /SP/clients/asr
```

Set a value for the endpoint.

set /SP/clients/asr endpoint=https://transport.oracle.com

Set a value for your Oracle SSO username and password.

set /SP/clients/asr username=<SSO user> password=<SSO Password>

Enable the ASR client state.
```
set /SP/clients/asr state=enabled
```
See How To Manage and Approve Pending Oracle Auto Service Request (ASR) Assets In My Oracle Support to complete the registration.

Verify the registration completed successfully.

Check the status.

show /SP/clients/asr

 /SP/clients/asr
    Targets:

    Properties:
        endpoint = https://transport.oracle.com
        password = *****
        proxy-host = (none)
        proxy-password = *****
        proxy-user = (none)
        send-event = (Cannot show property)
        state = enabled
        status = Registered Mon Nov 9 16:05:21 2019
        username = firstname.lastname@oracle.com

Send a test event.
```
set /SP/clients/asr send-event=test
```

Sent a heartbeat.

set /SP/clients/asr send-event=heartbeat

See Oracle ASR Documentation for more information.