Description of the illustration wsv_sf_process_int.gif

The ProcessInteraction logic flow is represented by the following boxes: Get BI, Create Service, Create Service Configuration, Associate Service Configuration to BI, and Get BI Items. For each BI Item, there are Get BI Item Action, and Automate Configuration. An optional custom ruleset called instead of getEntityAction can map any custom service actions to UIM entity actions. A custom ruleset called instead of automateConfiguration must configure any resources, characteristics, or subservices.