Uninstalling

Overview

If it is necessary to uninstall Unified Assurance, the following steps should be executed. All files and database data will be removed, so any needed data or customizations should be saved before uninstalling.

Steps

  1. Run the following command to uninstall the broker:

    yum erase Assure1

  2. On most systems, the previous command should have completely uninstalled Unified Assurance. However, the following steps can ensure that any uninstall errors are detected and addressed:

    1. Run the following command to list any possible leftover processes:

      ps aux | grep assure1

      Example output:

      root      14631  0.1  3.2 802836 194984 ?       Sl   Apr03   0:10 /opt/assure1/bin/core/collection/Syslogd -c 18
root      29194  0.0  0.0 112712   980 pts/0    S+   00:37   0:00 grep --color=auto assure1

    2. If any applications are listed (besides the "grep" process), run the following command with the process IDs:

      kill -9 (PROCESS ID)

      Using the above example, the command to stop the "/opt/assure1/apps/eventStdAggregator/Syslogd" application is:

      kill -9 14631

  3. If the "/opt/assure1" directory still exists, delete it with the following command:

    rm -rf /opt/assure1

After completing the above steps, Unified Assurance has been uninstalled.