About Benchmark Metrics

The following metrics are displayed in the Benchmarks dashboard:

Worker Observation Rate (WOR)

It is the number of worker hours divided by the number of observations made over the same duration. WOR is a measure of workforce engagement by the safety program in place on the project. For example, a project having five workers working 40 hours a week (200 total hours) and engaged in a safety conversation in their work area at least once in that week would result in a WOR of 200 hrs./obs. The target value for the WOR metric is 100 hrs/obs.

Staff Observation Rate (SOR)

It is the number of worker hours divided by the number of observations made over the same duration. SOR is a measure of how engaged project supervision is in the engagement of a project. For example, a project having four staff employees who all work 40 hours each (160 hours total) perform a total of four observations that same week would result in an SOR of 40 hrs./obs. The target value of the SOR metric is 40 hrs./obs.

Incident Frequency Rate (IFR)

It is the number of incidents times 100,000 divided by the total number of hours worked over the same duration. IFR is a measure of how frequently incidents of all severity levels are reported on a project. This metric is indicative of a healthy reporting culture and shows that the organization has established a safe environment for reporting all incidents, including minor incidents. The target value of IFR is between 12.0 to 25.0. This equates to a project identifying and reporting an incident for every 4,000 to 8,000 hours worked on a job site.

Average Incident Severity (AIS)

It is the average severity of all incidents that take place over a fixed duration. AIS measures whether the incident being reported is of the right type. To calculate the AIS, incidents are given a severity score based on their type as indicated below:

Severity (OSHA-USA)	Severity (HSE- UK)	Severity (AUS-WHS)	Score
Near Miss	Near Miss	Near Miss	1
Property Damage	Property Damage	Property Damage	2
First Aid Injury	First Aid Injury	First Aid Injury	3
Recordable Injury	Dangerous Occurrence/Over 3-Day Incapacitation	Dangerous Incident/Serious Injury or Illness	4
Restricted Duty/Transfer	Over 7-Day Incapacitation	Cases or Alternate Work	5
Lost Time	Specified Injuries	Lost Time	6
Fatality	Fatality	Fatality	7