7 Actions That Require Service Requests

In order to complete the following actions, submit a Service Request in My Oracle Support:

  • Modifying the automatically generated email notification that is sent to users when their account is provisioned or their password is reset.
  • Changing Authorization Codes in an application.

    Note:

    If you change the Authorization Code in your application and do not submit a Service Request in My Oracle Support, you will experience application assignment errors.
  • Changing PARTNER license counts and allocations.
  • Changing the user name of a tenant administrator.
  • Removing specific drivers from installation via ClickOnce for P6 Professional.
  • Changing the authorization type of your Primavera Unifier environment from basic to Open Authorization (OAuth).