Step 5: Defining the Alert Message Information

In the Messages step, define the message that will be sent when the alert is triggered.

Access the Messages step by clicking Next from the Outcome step. For workflows with Send Message outcome, the Message step of the Alert wizard appears.

To define the message:

1. Select the Importance level for the message. The values in the Importance drop-down list are Low, Normal and High.

   The importance level determines the importance setting given to the alert email. It is also a mechanism for filtering the alert messages. Each user may filter the level of alerts to receive by modifying the user profile.

   For more information about modifying the user profile, refer to Entering User Contact Information in Configuring the System Components.

2. By default, there is automatically-generated text for the message.
3. (Optional) Create a custom text for the message. For more information on customizing the text refer to Editing the Alert Message.
4. If a custom message has been created, you can revert to the default text by clicking Restore Defaults.
5. Click Next to proceed to define the recipients of the alert.