Disabling a User Account

Use the Manage Users page to disable a user's access to their account. An email is sent to the user indicating that their account has been disabled. The user whose account has been disabled has the option to cancel the request within 7 business days. The option to cancel the disable request is displayed when the users tries to log in.

To disable a user account:

1. From the drop-down menu under your user name, select Company Account. The Company Info page is displayed.
2. Select the Manage Users button.
3. From the Manage Users page, select the X icon on the Disable column next to the user you want to disable. If a disable request has been submitted for a user then the X icon will not be displayed.
4. Enter the reason you want to disable to account.
5. Select Disable.