Launching AutoVue Web Start Client

Windows

• Using Mozilla Firefox

  The AutoVue JNLP file is automatically downloaded and a confirmation message is displayed. Select the Open with radio button, and select OK.

  To open AutoVue files automatically and bypass the confirmation message, select the Do this automatically for files like this from now on checkbox.

• Using Google Chrome

  The AutoVue JNLP file is flagged as a dangerous file extension. Each time you open an AutoVue file, you must select the Keep option and open the downloaded file from the Downloads folder.

Mac OS

Modify Security Settings

1. Select the Apple menu, and launch System Preferences.
2. Select Security & Privacy.
3. Select the General tab.
4. For the Allow apps downloaded from option, select Anywhere.

   This option is available for Mac OS X El Capitan. For other Mac operating systems, refer to the pertinent installation guides.

5. Select Allow From Anywhere to confirm your selection.

Launching AutoVue Files

• Using Google Chrome

  When an AutoVue file is opened a confirmation message is displayed. Select Open to open the file in AutoVue.

• Using Safari

  Open Preferences and select the Privacy tab and check the Always Allow option under Cookies and website data. The AutoVue JNLP files are permanently saved on the disk, you can launch the file from the Downloads folder.